12. SUPPORT

Training is offered throughout Germany to improve SPECTRUM know-how. The basic and advanced training courses are held as one-day classes from 10:00-17:00. The maximum number of participants is 12 (minimum number of participants: 10). There are training laptops available for the participants to work together during training.

Course contents and current training schedule: www.spectrum.eu/en/trainings.html

12.2 Website

The SPECTRUM website www.spectrum.eu provides you with all the information you need about SPECTRUM:

Training schedule for the current and upcoming year
Information about all SPECTRUM products
Information about products for your own marketing
Technical support hotline
Contact information

The website is available in both English and German

12.3 Contact

Support for technical questions
you should have any technical questions that cannot be answered through the manual or our website, our support team will be happy to help. Our employees will help you find answers to all the technical questions you have that are related to SPECTRUM 5:

E-Mail: spectrumsupport@caparol.de

Service Line (chargeable)::
Monday - Friday from 9:00-12:00 and 13:00-16:00

In Germany: 0180 – 5 26 56 87
The rate from a German landline is 0.14 Euros per minute.
Calls from mobile networks cost a maximum of 0.42 Euros per minute.

Outside Germany: +49 180 – 5 26 56 87
The costs for the caller are set by the fees of the foreign communication supplier for a call to Germany.
These may vary depending on the country and the service provider.

You will find the full Caparol product range, including all technical information, at:
www.caparol.de